+971 58 590 6168
The UAE, Dubai Al Jaddaf Branch - KINGSGATE HOTEL, 4th Floor
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Terms and Conditions

General Information

Welcome to First SPA. By accessing our website or booking services, you agree to these Terms and Conditions.

These terms apply to all visitors, guests, and users of our website and SPA services in Dubai.

SPA Services

First SPA provides massage treatments, hammam rituals, hydrotherapy, body care procedures, and beauty services. All treatments are offered subject to availability and appointment confirmation.

Service descriptions, durations, and pricing may change without prior notice.

Appointments and Bookings

Guests are encouraged to arrive on time for scheduled appointments. Late arrivals may reduce treatment time to avoid delays for other guests.

First SPA reserves the right to reschedule or cancel appointments when necessary.

Health and Comfort

Guests should inform the SPA team about any relevant health conditions, allergies, sensitivities, or physical limitations before treatment sessions begin.

Our SPA services are designed for relaxation, wellness, and body care purposes only and do not replace professional medical advice or treatment.

Payments and Pricing

All prices displayed on the website or communicated during booking are subject to change without notice. Payment terms may vary depending on the selected service or booking method.

Personal Belongings

Guests are responsible for their personal belongings while visiting the SPA. First SPA is not responsible for lost, damaged, or unattended items.

Website Use

All website content, including text, branding, images, and materials, belongs to First SPA unless otherwise stated. Unauthorized copying, reproduction, or commercial use is prohibited.

Users agree not to misuse the website, attempt unauthorized access, or interfere with website functionality.

Limitation of Liability

First SPA provides services and website content on an “as available” basis. While we aim to maintain consistent service quality and accurate information, we do not guarantee uninterrupted website operation or error-free content.

To the maximum extent permitted by applicable law, First SPA is not liable for indirect, incidental, or consequential damages related to website use or SPA services.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time without prior notice. Continued use of the website or services indicates acceptance of the updated terms.

Contact Information

For questions regarding these Terms and Conditions, guests may contact First SPA through the contact information listed on the website.